Privacy
Policy

Last updated: June 29, 2026

316 Wellness Services Limited ("316," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have. It applies to our website, our coaching services, and the 316 app once it is available.

Information We Collect

We collect information in the following ways:

• Information you give us. Your name, email address, and any details you include when you fill out our contact form, book a consultation, join our email list, or purchase a program.
• Health and fitness information. When you work with us as a coaching client, you may share information about your health, training history, nutrition, measurements, and goals so we can build your plan.
• Payment information. When you purchase a program, payments are processed by our third-party payment processor (Stripe). We do not see or store your full card number.
• Information collected automatically. Like most websites, we may collect basic technical data such as your browser type, device, and general usage through cookies and similar technologies.

How We Use Your Information

We use your information to:

• Provide and personalize our coaching, programs, and the 316 app;
• Respond to your inquiries and schedule consultations;
• Process payments and manage your account or subscription;
• Send you emails you have requested, such as our newsletter and resources;
• Improve our website and services; and
• Meet our legal and regulatory obligations.

Email Communications

If you join our email list, we use a third-party email platform (Kit) to send updates, resources, and offers. Every email includes an unsubscribe link, and you can opt out at any time. We do not sell your email address.

Health and Sensitive Information

The health and nutrition details you share as a coaching client are used only to deliver and adjust your program. This information is stored securely and is not sold or shared for marketing purposes. You may ask us to update or remove it at any time.

Cookies and Analytics

We may use cookies and similar tools to keep the site working properly and to understand how it is used. Most browsers let you refuse or delete cookies through your settings. Some features may not work as intended if cookies are disabled.

How We Share Information

We do not sell your personal information. We share it only with trusted service providers who help us operate (for example, our payment processor and email platform), and only as needed to provide our services. We may also disclose information if required by law or to protect our rights and the safety of others.

Data Retention

We keep your information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we take reasonable steps to delete or anonymize it.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to withdraw consent to certain uses. To make a request, contact us using the details below. We will respond in accordance with applicable privacy laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children. Where a minor participates in a program, we require the involvement and consent of a parent or legal guardian. If you believe a child has provided us information without consent, please contact us and we will remove it.

International Visitors

We are based in Canada and serve clients online in other regions. If you access our services from outside Canada, you understand that your information may be processed in Canada and other countries where our service providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes may also be communicated by email or on our website.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at info@316fit.co.